Enterprise CRM System Implementation
Designed and developed a comprehensive CRM system with advanced analytics, automated workflows, and multi-tenant architecture.
Client
ModernStar
Duration
9 months
Team Size
12 people
Key Results & Metrics
Within first 3 months
Reduced manual processes by 70%
Annual operational savings
Automated data validation
The Challenge
ModernStar was managing customer relationships across multiple systems with no unified view. Data silos, manual processes, and limited reporting capabilities were causing inefficiencies and missed opportunities.
The Solution
We designed a modern, cloud-native CRM built on Next.js with GraphQL for flexible data querying. PostgreSQL provided robust relational data management with built-in security. AWS infrastructure ensured scalability and high availability. Implemented a multi-tenant architecture to serve growing customer base.
Key Highlights
Multi-tenant SaaS architecture supporting 50+ enterprise clients
Real-time analytics dashboard with 100+ metrics and KPIs
Automated workflow engine reducing manual processes by 70%
Advanced permission and role-based access control
API-first design for seamless third-party integrations
Mobile responsive interface for on-the-go management
Technologies Used
Ready to Start Your Next Project?
Let's discuss how we can deliver similar results for your business and help you achieve your goals.